Workplace Wellbeing Support
We are crowned "Business of the Year 2025"
We are thrilled to announce that The Listening Centre has been awarded two prestigious accolades at the Greater Birmingham Chamber of Commerce Awards
Supporting your staff's wellbeing
Access a local, trusted and expert-designed suite of early intervention well-being solutions on an as-needs basis
A Gold Standard Person Centered Service
We place your staffs wellbeing as a priority by applying a trauma-informed, person-centered approach without traditional account managers
EAP Counselling & EAP Services
Our Workplace Wellbeing Services
Confidential, accessible support to help employees manage challenges and improve well-being.
Tailored programs to develop skills, enhance team performance, and drive organisational growth.
Speedy, professional support to help manage and recover from unexpected workplace challenges and traumatic events.
Expert support and guidance for key roles to maintain high standards, navigate ethical dilemmas, and promote professional growth.
Connecting you with the right resources and specialist guidance for your staff’s well-being needs.
Facilitating open dialogue and collaborative problem-solving to resolve conflicts effectively.
A holistic evaluation to identify employees' support needs and facilitate onward signposting.
We help organisations support their most valuable assets – their people by delivering fast, confidential first-class wellbeing services to thousands of employees both in public and private sector organisations.
We make lives more manageable productive and healthier. These improvements translate into a workplace that is more efficient, more engaged employees and increased company loyalty.
About our Company
Since our formation in 2002 The Listening Centre was established to achieve one purpose: to demonstrably improve the health and the wellbeing of everyone we engage and support.
We deliver services that are highly regarded by our customers, trusted by service users and most importantly, provide incredible results giving a sound return on investment.
Why choose The Listening Centre
Improve employee satisfation and performance
Facilitating a healthy work-life balance
Promoting and sustaining resilience and wellbeing
What makes us different
The Listening Centre
- Local Knowledge
- £ pay-as-you-go
- Tailored Services
- Free Signposting
V
National EAP
- Generic Knowledge
- £ per employee per year
- Standard Services
- portal dependent
Upcoming Masterclasses
To support our customers and other local businesses, we offer virtual training sessions FREE of charge. Please find details of upcoming masterclasses below!
FREE MASTERCLASS
A webinar for EVERYONE on 'International Self-Care Day'
Are You Last On Your Own List?
Topics & Insights:
- Self Care Isn’t What You Think – what it actually looks like in real life
- You Can’t Pour From An Empty Cup– one honest check-in that could change everything
- Small Habits, Big Shift – one simple thing you can start today
Reasons to work with us
Having a robust EAP in place promotes and supports employees physical and mental wellbeing, optimising their attendance, engagement and performance at work.
We can help you identify, prioritise, assist and address significant health and the wellbeing related issues to reduce the level, frequency and duration of sickness absence.
Among HR professionals, EAPs are recognised as essential in delivering a personal and professional source of support that, crucially, is independent.
Incorporating an EAP into your absence management strategy maximises its effectiveness and can speed up returns to the workplace.
It is an excellent demonstration of your company’s fulfilment of legislative requirements.
Testimonials
Rosie Leach
“We’re proud to partner with The Listening Centre, whose expert support has become a vital part of how we prioritise emotional wellbeing, build a compassionate culture, and care for the people who make our organisation what it is.”
Suzanne Dutton
“We have been accessing the services of the Listening Centre for many years. They continue to offer a speedy and customer-centred service which we can rely on when our employees are in need of mental-health support”
Jane Selman
“Their level of confidentiality is amazing, offering us real value for money. Feedback from every colleague has been extremely positive.”
Mandy Linthwaite
“We have a good established relationship with the team at The Listening Centre to talk over any issues or new situations, they bring a human touch. It’s not just access to a portal and a process.”
Ruth Madden
“The personal approach by TLC is something that can’t be quantified and puts them above the rest. Having them as a partner gives our employees the comfort that there is always someone there to listen, help, support and advise when needed.”
Susan Comlay
“We have used the Listening Centre since 2011. You gave us confidence that you would support our employees in whatever area they needed help. Staff feel very well supported and we have had nothing but positive feedback from all our employees receiving the Listening Centre’s services.“
Carla Beechey
“I cannot recommend The Listening Centre highly enough. Since 2011 they have proven themselves to be an invaluable partner in supporting the wellbeing of our workforce.”
Sarah Greswolde
‘The Listening Centre has consistently delivered personalised, goal-oriented, and person-centred care. Their dedication and commitment to the well-being of our staff has always been evident.’
Sian Robinson
“The Listening Centre provide an efficient service, allowing our employees to receive counselling support at the earliest opportunity. They provide options to suit all of our requirements. “